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Omnichannel Journeys by Retail Innovation Week – Full Conference

Join us step-by-step as we take the Omnichannel Journey of the future! Along the way, we will hear from pioneering executives at brands and retailers, plus founders of startups and technology vendors fueling innovation in the blended shopper journey.


This fast-paced, well-edited and ‘near-live’ video experience will provide context and implications for our audience of change-makers working in retail, brand and their eco-system partners. Hosted by PSFK (the leaders of ‘what's next in Retail and CX'), expert speakers are listed below.

Sebastian Reeve – Director of International Go-To-Market, Intelligent Engagement at Nuance Communications

Rick Berger – Chief Commercial Officer at NewStore

Edith Väli – Chief of Sales and Marketing at Cleveron

Adam Gam – Chief Marketing Officer & VP at Perfect Corp.

Leigh Sevin – Co-Founder at Endear

Natasha Franck – Founder & Chief Executive Officer at EON

Haniff Brown – Founder of FIT:MATCH

John Gregory – Global Retail Category Development Officer at Spotify

Jason Williams – Vice President of Customer Technology at DICK's Sporting Goods

Katie Hunt – Co-Founder and Chief Innovations Officer at SHOWFIELDS

Todd Miller – Senior Director of Brand Strategy & Experience at Wawa

Ron Thurston – Author of Retail Pride & VP of Stores at Intermix

Scott Lachut – Partner & President of Research & Strategy at PSFK

Piers Fawkes – Founder of PSFK & Retail Innovation Week