PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

Take me to PSFK iQ

Help, I have question!

  • + What is my level of access?
  • + Not sure what product is right me
  • + I am having access issues
Chat with a representative

Want to send us an email?

Email us at

RIW 21 : The Physical Store: New Realities, New Opportunities

Retailers today face a challenge. Physical stores are at risk of becoming mere points of fulfillment, differentiated only by level of convenience.


And, therein lies an opportunity. Retailers and brands can create new experiences that deliver on the buying convenience shoppers need, while also delivering the inspiration, discovery, and delight that shoppers want. Tune into this talk to hear from leaders at ChaseDesign and Simpactful, two consulting and design shops shaping the future of the in-store experience.

– Joe Lampertius, President of ChaseDesign
– Peter Cloutier, Growth and Commercial Strategy at ChaseDesign
– Jill McIntosh, Senior Consultant Simpactful
– Jack Buller, Partner at Simpactful