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01/01/21

RIW21 : How To Redesign the CX Journey for The Circular Economy

In this talk for Retail Innovation Week 2021 , we are going to talk about her journey and how the brand has been built on top of a circular product lifecycle, where she and her team have rethought every stage in the product and customer journey.

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This article was contributed by the PSFK IQ team. IQ is a platform for insights and advice for creative professionals seeking to develop innovation in retail and customer experience.
Author of the article
PSFK

This article was contributed by the PSFK IQ team. IQ is a platform for insights and advice for creative professionals seeking to develop innovation in retail and customer experience.