Commuters Can Grab Snacks On The Go At Cashierless Kiosks

Commuters Can Grab Snacks On The Go At Cashierless Kiosks
Consumer Goods

JR East, a Japanese train company, is trying out an autonomous kiosk at one of its stations that lets travelers purchase small food and beverage items with the swipe of an IC card

Sara Roncero-Menendez
  • 25 october 2018

Grabbing snacks while running to the train can be a stressful and time-consuming experience for commuters already pressed for time. Japanese train company JR East is looking to make on-the-go provision hunting easier with its autonomous snack kiosks.

The company is trying out one such kiosk in the Akabane Station in Tokyo, where customers can swipe into the kiosk with an IC card, which is commonly used at vending machines and stores. From there, customers pick up the items they want to buy and then swipe out. They are given a receipt for the items they’ve picked up and are let out of the kiosk without having to interact with anyone.

The system works using AI technology, including cameras that process what a person has picked up. The trial of the kiosk will only run for a two-month period, at which point JR East will decide if they want to implement more stands like it at other stations.

While there are concerns about privacy and the lack of customer service involved, the trend of autonomous stores and stations is becoming increasingly popular around the globe. Watch a customer get her purchases in under a minute in the video below:

JR East

Grabbing snacks while running to the train can be a stressful and time-consuming experience for commuters already pressed for time. Japanese train company JR East is looking to make on-the-go provision hunting easier with its autonomous snack kiosks.

+Asia
+autonomous checkout
+cashierless
+cashless
+consumer goods
+Convenience & Supermarket
+Food
+Grocery
+hospitality & travel
+hotels
+japan
+merchandising & curation
+retail
+Shopper education & assistance
+train
+Transactions & Payments
+Vending

Learn About Our Membership Services

Need Research Help?
As a member you can ask us any research questions and get complimentary research assistance with a 4-day turnaround. Reports inclde stats, quotes, and best-inclass examples on research topics.
Remain Informed & Strategic
We publish several trends reports each month. By becoming a member you will have access to over 100 existing reports, plus a growing catalog of deep topical analysis and debrief-style reports so you always remain in the know.
See Trends Come To Life
Meet your peers and immerse yourself in monthly trend and innovation webinars and discounted conferences.
No search results found.