Improving Customer Experience In Finance
This PSFK research paper gives an overview of the evolving financial industry, with a particular focus on investment management and digital capabilities and where they intersect. The brief provides a quick look at several ways that financial services are using rich data insights to improve customer experience and build better products and services.
- An insight-led overview of data and investment management
- A compilation of best-in-class examples of companies using technology to inform financial decision-making
Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences. There are three ways to get in touch:
Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.