The Digital Banking Playbook

PSFK’s Digital Banking Playbook highlights how digital tools can augment a financial institution’s ability to optimize operations and reinvigorate the client experience. Backed by marketplace trends and strategies for successful implementation, we present three scenarios that uncover new opportunities to deliver innovation to banking customers and internal enterprise.

Published February 2018

The free-to-download report includes:
  • 10 trends defining AI-integrated retail experiences
  • 4 step-by-step illustrated scenarios highlighting AI-integrated retail channels
  • Key opportunities to ensure proper deployment and actionable success
  • 4 best-in-class case studies spotlighting real-life retailers leveraging the power of AI
  • Insights and thought-leadership from AI, retail and technology experts


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