airlines

Hotels, Hospitality & Travel United Airlines' Miles on a Mission is a crowdsourcing platform that allows customer to donate their unused miles

United Airlines’ Miles on a Mission is a crowdsourcing platform that allows customers to donate their unused miles to 12 nonprofit partner organizations, including OperationUSA and Miles4Migrants. The initiative, which matches the first 50,000 miles donated, is an easy way for consumers to give back to organizations that align with their own values.

Loyalty & Membership United Airlines Offers Dynamic Flight Pricing For Rewards Members

The airliner is replacing the more traditional pricing model with a dynamic one for passengers purchasing with frequent flyer miles

Brand Activation & Immersion Air Asia Offers Customers Permanent Restaurant Inspired By Flight Menu

Called Santan, the airliner's fast-food restaurant is at once designed to drive brand engagement as well as test out new items on the ground to be used for the in-flight menu

Post Purchase Service & Support American Airlines Enhances Premium Travel Experience With Amenity Kits

Catering to the business and regular long-haul traveler, American's new in-flight kits add extra luxury to premium passenger classes

Shopper Education & Assistance KLM's Face-Scanning Hologram Booth Connects Travelers Across Airports

With Take-off Tips, travelers can connect with locals at their destination airport, letting them exchange info and advice via real-time conversation as they wait to board

Store Experience & Design Alaska Airlines Offers Coworking Benefits To Business Travelers

Aiming to facilitate working while traveling, Alaskan Air elite members will receive access to co-working spaces from The Riveter, whose members will have access to Alaskan Air's lounges

Food & Beverage Airlines Like JetBlue Are Using Algorithms To Offer Passengers Tailored Menus

Certain airliners are employing predictive algorithms to help fine-tune their menus, offering passengers selections they're more likely to enjoy, based on factors like routes served and time of day, as well as helping to reduce food waste

Merchandising & Curation Luxury Amenities Brand Helps Airliners Build Consumer Rapport

As travel kits see a resurgence in popularity, an amenities company is helping airliners make use of the opportunity to build consumer-brand associations and create memorable experiences

Retail JetBlue Offers Customers The Chance To Volunteer At A Mystery Destination

This Giving Tuesday, the low-cost airliner's JetBlue For Good campaign will send 50 contest winners to an undisclosed location to give back to local communities

Automotive Interview: How One VR Company Plans To Fix The Flying Experience

Faced with tough competition and pressure to innovate, airlines are looking to improve the in-flight experience, and the CEO of VR company SkyLights believes he has found the solution

Hotels, Hospitality & Travel Travel Platform Acts As Concierge For Passengers While Helping Airlines Collect Data

Guestlogix allows airlines to elevate their customers' experience by letting travelers seamlessly book hotels, flights and car services while also providing key data to airliners on what customers value most

Packaging & Product Engagement Delta And Virgin Atlantic's Beer Vending Machine Offers Customers 230 Flavors

Following the airliners' opening of a pub, the machine is intended to further promote their U.S. destinations, dispensing several hundred beer varieties and assigning one to each location to build engagement with customers

Automotive American Airlines Rewards Elite Customers With Tarmac Cadillac Concierge

The airline is offering a surprise complimentary transfer via Cadillac to pre-selected Concierge Key members, increasing its service value for elite passengers

Children Airline Offers Passengers Wellness-Focused Flight, Including Sleeping Bunks, Childcare And Gym Equipment

As part of its Project Sunrise, Qantas Airways is working on a long-range airliner that boasts a range of wellness amenities to make the 20-hour flight from Sydney to London more tolerable