Slack Research Team Lead Christina Janzer says that brands can build a user‑friendly product if they care to listen to how people feel about the product and the pain points they’re experiencing.
Empatico is a free online learning tool, funded by the KIND Foundation, that matches classrooms around the world for a cultural exchange
With an eye toward the environment and social good, brands are being more upfront with consumers about the costs and processes behind their products
Coworkers can use this deck of cards from Sub Rosa to get to know each other and settle problems in the workplace more productively
Royal College of Art graduate Heeju Kim has designed a Google Cardboard application that is paired with a collection of awkwardly shaped candies meant to impede speech
Maurice Bernstein, CEO and Founder of Giant Step, explores the value in transforming headsets from high-tech entertainment tools into empathy machines
Koko emulates human-like responses to make AI interactions more fluid and productive