finance - PSFK

Join us as we bring to life our analysis by with expert speakers from companies driving the change and we’ll learn from them what type of insights are driving their decision making and exploring the benefits that come along with this type of business model.

January 16, 2019 | New York City

Features

How Brands Like Frank & Oak Create Recurring Subscription Services To Increase Convenience For Male Consumers

Subscription services and recurring shipments are an increasingly popular means for brands to target the male demographic and create loyal customers

October 11, 2018

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Divido

Divido is a retail finance platform that allows companies to offer instant customer finance. The platform is also omni-channel, available online, in-store and via mobile, and works across multiple countries. Backed by the investors and people behind Skype, WorldPay and TransferWise, Divido has been recognised by Google, Forrester and the UK Government as leading innovation in the retail and finance industries.

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Jeffrey Cruttenden

Jeff is the founder and CEO of Acorns, a mobile application that allows people to invest their spare change. Previously at Lewis & Clark College, Jeff discovered that many of his classmates and friends were interested in investing their money, but often lacked the necessary funds to meet initial account minimums. He created Acorns as a way to let young people invest small amounts of money without any minimum balances or paying commissions. Acorns pairs with a credit card, and as purchases are made throughout the day Acorns rounds up the transactions to the nearest dollar and invests the spare change into a choice of five portfolios of varying risk.

Statistics

90% of blockchain experiments never end up going live

70% of millennials said they checked their credit score more than once in the past year, compared to 67% of Generation X and 61% of baby boomers

Walmart shoppers who exhibit a mobile payment preference are twice as likely to choose Apple Pay over Walmart Pay

In next three years, loyalty will be a major focus for 39% of financial institutions

37% of consumers predict that the future bank branch will be little more than 'an ATM with advanced functionality'

70% of consumers desire that unattended terminals accept card and cash payments

Bank of America's AI assistant has attracted 1 million users in 3 months

60% of consumers are willing to pay more for brands which make positive societal contributions

More than 17 percent of Millennials have purchased crypto coins, compared to 8 percent for Gen Z

[Stats] Deloitte's tech predictions for 2018: More AI, digital subscriptions, AR, and live events

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How mobile scan-and-go solutions are transforming retail

Exscudo introduces trading robots on its exchange, aiming to attract a new audience and boost liquidity

Visa partners with travel tech provider Sabre to provide full suite of payment acceptance, fraud management and authentication services to its customers

According to Facebook IQ, newly expecting parents were more likely than parents of babies to strongly agree that brands understand what it means to be a parent, this across six vertical categories (auto, consumer electronics, CPG, entertainment, fashion and finance)

Looking to build a strong online financial brand? You must focus offline

Bank of America introduces biometric tech to world of enterprise mobile banking

Report: bitcoin is not capable of handling volume of retail transactions, in fact, having to process them all would break the Internet

JP Morgan Chase’s digital bank app Finn rolls out nationwide across U.S.

HSBC is testing a humanoid robot at its NYC flagship, so bankers can focus on complex tasks

How MassMutual's in-house startup targets the Millennial generation

AmEx launches a cashback credit card marketed toward busy millennials

Expert Quotes

“Loyalty is based on relationships and truly listening to your customers is the path toward brand enlightenment. Free loyalty programs fail to provide a rich mix of benefits that drives true emotional engagement among members. Adding a premium loyalty tier can transform a static free loyalty offering into an inviting and engaging program.”

Tom Caporaso. CEO, Clarus Commerce

“No-one much likes buying finance on a face-to-face basis. Giving the customer the option of using online tools such as finance calculators and pre-qualifiers, means that these products can be browsed online in the customer’s own time. This can be done before they reach the showroom or, in some cases, dealers hand a tablet to the car buyer and let them do it in the showroom, which is an approach that can be surprisingly effective. In these situations, finance sales often increase.”

James Tew. Chief Executive, iVendi

“The best way for financial institutions to keep up with all the disruption around them is by launching their own innovations and learning what their customers want from the different technologies out there.”

Piyush Singh. Senior Managing Director, Accenture Financial Services

“Since it was introduced at a family-owned McDonald’s restaurant 50 years ago, the Big Mac has traversed the globe and is enjoyed in cities from Shangahi to Chicago, providing delicious, feel good moments to people all over the world. So we wanted a global celebration as unique as the burger itself. The MacCoin transcends currencies to commemorate our global iconic burger while giving customers all over the world a chance to enjoy a Big Mac on us.”

Steve Easterbrook. President and CEO, McDonald’s

“Customers are increasingly going to be looking at what are the digital capabilities that you have and the services that they’re able to do themselves, But they’re still going to have some desire to have a physical presence available to them. So our cafés allow us to both promote our brand and to have customers be able to interface with us on a personal basis. It’s a community center. There is Wi-Fi available, we see people coming in to sit down, have coffee and have a dialogue. It’s a strong brand positioning, but it’s also one where we’re seeing customers are comfortable to come in and talk to someone if they have a problem.”

Richard Scott Blackley. CFO, Capital One

“Augmented and virtual reality is transforming how we shop. And while high streets are being challenged by the popularity of online shopping, these technologies allow retailers to fight back by giving the public the digital convenience they demand.”

Mike Cowen. Head of Digital Payments, Mastercard U.K.

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