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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Tucker Fort is a partner at Smart Design, a strategic design company that helps people live better and work smarter. Smart Design humanizes products, services and experiences through deep research, insights and design strategies.  

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Jonathan Balck is in charge of the strategy group at MMB which includes account/brand management, research/intelligence, experience design and insights/planning. We're building an agency that helps brands grow by adapting to changes in media, culture and technology

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