Transforming The Travel Planning & Booking Experience
This PSFK research paper gives an overview of how travel agencies and other businesses are adapting their marketing and services to better meet the needs of today’s traveler. The paper provides related insight and examples that show progressive ways that companies are connecting with customers before and during the travel booking process through personalized service, curation, and experience.
Published September 2017
- An insight-led overview of how travel agencies and other businesses are adapting their marketing and services
- A compilation of best-in-class examples that exhibit the transition from customized online shopping to tailored location experiences
Immersion
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Innovation Workshops
Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.
Use our chat window
Contact Jeff Weiner at jeff.weiner@psfk.com
Or give us a call at +1 646-520-4672
