china

Delivery & Logistics Op-Ed: The “Ins-and-Outs” Of The 5G Automated Experience

In an op-ed for PSFK, author Christopher Nurko explores the emerging drivers of value in retail, outlining how 5G technology can help retailers deliver excellent experiences at all stages along the path to purchase

Automotive How Retailers In China Are Enabling Faster On-Demand Grocery Ordering And Delivery

As detailed in PSFK’s China Debrief, grocery retailers in the forward-looking country are experimenting with interactive technology both inside the store and on-the-go to enable shopping experiences that are faster and more intuitive than ever

Home By 2025, IKEA Promises To Deliver All Shoppers' Goods Via EVs

Shanghai is the first stop on the retailer's global mission to convert entirely to electric-vehicle delivery, part of its broader goal to significantly reduce its environmental impact

Brand Activation & Immersion 8 Inspiring Strategies From China's Leading Retailers

In this excerpt from PSFK's China Retail Debrief, explore the key techniques and strategies that keep the nation's retail giants at top of market, from localization and autonomous delivery to digital-led stores

Retail Alibaba Marshals AI To Help Visually Impaired Customers Shop Online

The Chinese retail giant is offering a screen-reading program on its Taobao platform that can scan visuals and translate them into audio to better convey image-based information to blind or impaired-vision customers

Fashion & Apparel How Tencent Is Integrating Next-Generation Tech For Seamless Store Experience And Design

Marshaling technology like face scanning for quick checkouts and WeChat integration that eliminates queues and lets consumers pay via mobile, here's how Tencent is building digital-led stores for brands like Intel and Walmart to optimize frictionless shopping

Consumer Goods How JD.com Remains A Leader In Delivery & Logistics Innovation

JD.com, one of China's top retailers, offers flexible delivery and fulfillment options to allow shoppers to choose the one that best meets their in-moment needs

Food & Beverage Pidan's First Offline Pet Retail Shop Doubles As A Metallic Playhouse For Strays

The digital-native pet brand remade an old Shanghai slaughterhouse into an experiential retail store and playground for stray cats and dogs, featuring a feline-inspired aesthetic that houses the brand's merchandise

Grocery, Convenience & Supermarket How Alibaba Leads With Innovation In Transaction & Payment Technology

China's retail giant Alibaba is at the global forefront of new payment technology, harnessing facial recognition, mobile apps and more to merge the digital and physical for next-gen seamless transactions

Merchandising & Curation Interview: How Alibaba's North America B2B Business Streamlines The Retail Experience

An executive from Alibaba North America tells PSFK how the company is enabling other businesses to be better ecommerce retailers

Brand Activation & Immersion Lenox’s New CEO Is Plotting To Get The Dinnerware Brand Out Of Its Time Warp—And Woo Millennial Shoppers

CEO Mads Ryder says the tabletop brand is ‘living in the past'—Here, the former LEGO executive discusses the cultural makeover he’s spearheading to usher the brand into the 21st century

Advertising Taobao Appeals To Millennials With Shoppable Retail Festival

The Chinese ecommerce giant allowed people in the audience as well as those streaming the festival at home to purchase show merch from featured retailers with a few swipes of their phone

Beauty JD's Ecommerce Platform Connects Luxury Brands With Consumers In China

Toplife is a shopping platform that connects customers in China with premium brands from around the world, helping various retailers directly transact with the powerful purchasing demographic

Store Experience & Design Innisfree's Revamped Beauty Store Marshals Tmall Tech For High-Touch Experience

Korean beauty brand Innisfree is aiming to invigorate its China store by adding features from AR mirrors and skin analyzers to interactive shelving and vending that enable a high-touch, discovery-led cx