iOS

Analysis How Retailers Like Sony Are Making Video Games More Accessible With Borderless Playing

These five examples showcase how video game retailers are leveraging streaming strategies and cloud capabilities in order to offer gamers more opportunities to play

Automotive How Auto Retailers Like Honda Use Consumer Data To Improve The Driving Experience

From PSFK's 2019 Automotive CX Debrief, heres how three car companies are optimizing the process of data collection and sharing through customer rewards

Features How Auto Brands Like Cars.com Help Consumers Navigate Complex Purchases

In this Automotive CX Debrief excerpt, PSFK explores best-in-class examples of apps and ecommerce that simplify the car-buying experience

Food & Beverage Supermarket Designs Shoppers Custom Store Routes To Best Prices

Schnucks Markets is upgrading the grocery shopping experience with an app that will design a shopping itinerary using customers' lists, automatically applying coupons for the lowest prices

Hotels, Hospitality & Travel South African Airliner Personalizes Passengers' Flight With Mobile Booking, Flight Updates, Social Sharing And More

Kulula launched an app that aims to consolidate and customize the flying experience, allowing customers to book flights, choose seats, rent cars, share trip details on Facebook and much more

Delivery & Logistics Cleveland Cavaliers Basketball Court Lets Fans Order Beer Through iMessage

The Cleveland Cavaliers partnered with food provider Aramark to allow fans to order and pay for their drinks via Apple Business Chat and Apple Pay

Brand Activation & Immersion How Brands Like Walgreens Are Going Phygital With Interactive Store Merchandising

As reported in PSFK's Store Experience Design Debrief, here's how leading retailers are creating phygital store spaces using cutting-edge technology

Fashion & Apparel Fitbit Partners With Adidas And Blue Apron To Reward Premium Customers

The fitness tracker brand is diversifying its partnerships to enhance how it rewards consumer activity, slated to launch a premium paid program later this year

Post Purchase Service & Support Volvo Polestar Enables Completely Mobile Purchase-To-Entry Customer Journey

The Polestar Explore app caters to mobile-savvy millennials likely to be interested in Volvo's electric vehicle line, enabling a complete end-to-end digital cx from mobile car buying to keyless entry

Design Delivery Company Lets Customers Personalize Packages With AR Messages

Hermes is a Europe-based package co that aims to streamline and personalize the parcel sending and receiving experience with dynamic measuring and messaging

Loyalty & Membership Amazon Provides Online Marketers With Customer Rewards Feature

Amazon Moments is a cross-platform marketing tool that lets the e-tailer's vendors deliver physical and digital items to customers as well as drive engagement with a tailored rewards program

Grocery, Convenience & Supermarket Kroger Debuts Own Mobile Payment System For Loyalty Shoppers

An app-integrated payment system from the supermarket chain aims to make checkout easier than ever while also linking to customers' rewards accounts

Consumer Goods Amazon Lets Shoppers Click To Buy From Live Video Content

The retailer enters the shoppable video space with Amazon Live, a feature that lets shoppers watch live product demos and tap to buy

Health Aetna And Apple Partnership Offers Members Personalized Health Plans

The direct-to-member experience that merges activity-driven incentives with personalized recommendations will give a free Apple watch to Aetna members who sign up and achieve their goals