pharmacy

Analysis The French Beauty Names Leading The Customization Game With AI Technology

From skin diagnosis tools to skin sensor sticks, top names like L'Oreal and La Roche-Posay are not only finding unique opportunities to implement AI and analytics, but also encouraging consumer adoption at scale

Brand Activation & Immersion Wayfair, Alibaba And CVS Marshal Pay-For-Premium Options To Engage Their Most Loyal Customers

From PSFK's Loyalty Debrief, here's how three brands are leveraging data from their most involved customers in order to ensure rewards programs remain relevant and compelling

Health CVS Expands HealthHub Concept With Exercise And Nutrition Services

Pharmacy brand CVS is experimenting with its HealthHub concept, offering nutrition consultations, exercise classes and more in addition to its original medical services

Post Purchase Service & Support Walgreens Aims To Enhance Workforce With Mental Health Training

In efforts to provide better care to customers, the pharmacy chain is investing in its employees' training to help them better identify and address concerns like substance abuse or addiction

Grocery, Convenience & Supermarket Giant Food's Pharmacy Program Prescribes Shoppers Fruits & Vegetables

The American grocer is testing out a program that offers to fill a pharmacy prescription for $20 worth of free fruits and vegetables

Delivery & Logistics Walgreens Stores Partner With Narvar To Provide Package Retrieval And Return

The pharmacy is further expanding its brick-and-mortar services to offer store customers package pick up and delivery at 8,000 locations

Interview Interview: How ePharmacy Truepill Is Aiming To Fill 100,000 Prescriptions A Day With A Technology-First Approach

Truepill is a business-to-business telehealth startup that's quietly managing a tech-driven, seamless operation behind the scenes of the booming digital healthcare industry

Loyalty & Membership WeChat Members Can Book Dr. Appointments Through Health Module

WeChat will give its near one billion members quick access to a suite of medical services including online doctor appointment scheduling and an pharmacy

Merchandising & Curation How One CBD Brand Is Expanding Into Women's Lifestyle By Embracing Sleep

Sagely Naturals is strategizing its place in the CBD market, marshaling DTC and wholesale tactics while focusing on expanding in the sleep category to edge out competition

Beauty Superdrug Encourages Beauty Innovation With Brand Incubation Program

The pharmacy retailer is aiming to create products in line with the values of today's consumers by connecting with and supporting innovative beauty startups

Retail Walgreens Competes With CVS To Offer On-Site Primary Care Clinics

The pharmacy chain is collaborating with primary care provider VillageMD to test out store-adjacent clinics in the Houston area, competing directly with CVS' efforts in the same city

Features Op-Ed: Walgreens, CVS Vie To Offer Store Customers CBD

Author Jeffrey Hill offers updates on Walgreens' and competitor CVS' moves to sell CBD products in-store, part of the former's overarching strategy to better meet customer needs and diversify product range

Shopper Education & Assistance Interview: Digital Pharmacy Capsule On Using Technology To Elevate, Not Replace, The Human Element In Health Care

Capsule's founder explains how the digital platform is giving New Yorkers access to more convenient and transparent prescriptions, integrating technology into a slow-to-adapt industry to elevate the pharmacy experience

Millennials How Brands Like FitBit Are Employing Technology And DTC Services In Pet Health

Pet healthcare brands and providers are engaging a new wave of millennial owners with tech-driven wellness and direct-to-consumer veterinary services