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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Eric Kinariwala is the founder and CEO of Capsule, a "new kind of pharmacy" designed to be more friendly, caring and convenient. Capsule offers things free delivery, speaking to the insurance companies on your behalf and predictive inventory, meaning it will never run out of what patients need. Capsule is also always available for texting and calling, so customers never have to deal with an autobot. Prior to creating Capsule, Eric was an analyst at Bain Capital and an analyst for Perry Capital. He attended the Stanford University School of Business.

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Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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