pharmacy

Food & Beverage First Look: Are Walgreens' In-Store Targeted Ads Influencing Shoppers' Choices?

As the pharmacy chain tests new in-store shopper marketing technology, PSFK gleans exclusive insight into how the tech and ads work as well as how consumers are responding so far

Health Walgreens And Microsoft Offer Customers More Convenient, Affordable Pharmacy Care

The two major player are combining their strengths to enable healthcare technology and retail innovations designed to improve the future of health care, marshaling Microsoft’s cloud and AI platform alongside Walgreens' customer reach, store locations and outpatient services to make care more accessible and affordable than ever

Beauty YourStudio Revamps Well Pharmacy To Enable Efficient In-Store Customer Journey

While the efficiency of ecommerce can be tough for brick and mortar to compete with, London-based design agency YourStudio is helping Well Pharmacy do so by enhancing its store design, optimizing locations of different features to reduce wait times and enable on-demand assistance

Automotive Walgreens Partners With FedEx To Offer Customers Prescription Delivery Service

As competitors Amazon and Walmart enter its marketplace and bring their last-mile delivery services, Walgreens is partnering with FedEx to offer next-day at-home prescription delivery at all of its 9,000+ locations

Gen Z Interview: Inside CVS’s (Millennial-Geared) ‘BeautyIRL’ Stores

Maly Bernstein, vice president of beauty and personal care, discusses the retailer's radical makeover of the category via new concept stores featuring trendy brands and immersive experiences—including Glamsquad salon services

Merchandising & Curation Walgreens Offers Cancer Patients Integrated Beauty And Wellness Support

The pharmacy is aiming to create an all-encompassing ecosystem for its customers, launching the Feel More Like Me initiative to provide integrated support from beauty and pharmacy departments for cancer patients

Delivery & Logistics CVS Loyalty Program Offers Members On-Call Pharmacists And Product Discounts

CarePass is the retailer's membership loyalty program offering enhanced benefits and value like discounts, free delivery and more, as well as on-demand pharmacy care, hoping to compete with Amazon's online pharmacy

Grocery, Convenience & Supermarket Walgreens Customers Can Shop Kroger Inventory And Pick Up Goods In-Store

This partnership aims to combine the massive inventories of the grocery and health & wellness retailers to enable one-stop shopping for consumers, even allowing them to order ahead online and pickup in-store

Retail Walgreens Offers Shoppers Beauty Space Featuring Products And Advice From Birchbox

To enhance its beauty offerings, Walgreens partnered with Birchbox to offer a personalized beauty experience inside its stores, including branded products from the latter as well as training employees on beauty advice

Retail Interview: How CVS Is Making Healthy Living Accessible To More Consumers, Part 2

From going the extra mile to cut prescription costs and creating easy-to-understand iconographic labels to offering new beauty services for in-store customers, CVS is revamping its brand strategy to better cater to modern health needs

Post Purchase Service & Support Interview: How CVS Is Making Healthy Living Accessible To More Consumers, Part 1

Executive Vice President, CVS Health and President, CVS Pharmacy, Kevin Hourican tells PSFK how the pharmacy retailer is meeting consumers' healthcare needs with offerings like in-store clinics, home delivery and virtual care

Consumer Goods PSFK Tracker Reviews Most Innovative Retailers Across Sectors

Our index is beginning to provide a way to compare DTC brands and other pure play retailers with legacy corporations

Beauty CVS Creates An Exclusive Line Of K-Beauty To Cater To Millennial Consumers

The drugstore chain is looking to expand its cosmetic offering with its new line of over 158 affordable products, inspired by popular Korean makeup and packaging trends

Store Experience & Design L'Oréal Drug Store Offers Consumers A One-Stop Beauty And Wellness Center

Aligned to urban consumers needs, the Paris concept store will boast an assortment of tech and wellness offerings, like charging ports for customers, laundry drop-off and exclusive wellness events, providing shoppers with optimal convenience and select experiences