Walmart

Delivery & Logistics Walmart X Alert Innovation to pilot a first-of-its-kind automated system

Big box retailer Walmart partners with startup Alert Innovation to pilot a first-of-its-kind automated system called The Alphabot in its supercenter in Salem, New Hampshire, dedicated to improving the fulfillment of grocery pickup. Housed in a 20,000-square-foot extension connected to the store, the high-speed system delivers items to sales associates to assemble and deliver orders to customers. 

Grocery, Convenience & Supermarket Walmart Bossa Nova expanded its fleet of in-store bots

Retailer Walmart expanded its fleet of  Bossa Nova in-store bots from 50 to 350, taking time-intensive chores such as scanning shelves to look for out-of-stock items off of human employees’ hands.

Beauty PSFK Research Paper Launch: Enabling Dynamic In-Store Experiences Through Merchandising

How retailers are rethinking their in-store merchandising strategies to more effectively engage shoppers and drive conversions

Analysis How Hybrid Services Are Elevating The Supermarket Experience

Grocers are tailoring stores to shoppers’ offline and online grocery shopping preferences, orienting the experience around click-and-collect service while adding a layer of additional offers

Features How Supermarkets Like Costco Activate Apps As In-Store Tools

Using next-gen mobile apps and integrated tech, these grocery stores are making shopping easier, faster and more intuitive for everyone

Brand Activation & Immersion PSFK Research Paper Launch: Reinvigorating The In-Store Grocery Shopping Experience

How grocery retailers are revamping stores with increased customer service, better technology and experiential activations

Case Study Why Walmart Is Relaunching A '90s Fashion Brand As Its Private Label

Scoop had its heyday in the '90s, but Walmart is now bringing both the label and its designer back as an online-only, fashion-forward collection

Consumer Goods PSFK Research Paper Launch: Fostering A Diverse And Inclusive Culture In The Workplace

How companies are championing diversity and inclusivity by rethinking the employee experience

Innovation On-Demand Support Is Transforming Customer Service At H&M, Walmart And More

Companies of every size are implementing on-demand support networks that are able to connect customers to human representatives instead of AI or bots

Design PSFK Research Paper Launch: Leveraging Disruptive Technologies In The CPG Landscape

The world's most innovative brands are creatively employing technologies like AI and facial recognition to drive sales and customer satisfaction along every step of the supply chain

Customer Experience Journey Companies Like Walmart Are Using VR To Reimagine Employee Training

To bring real-world situations to life, workplaces are integrating virtual reality into training as a way to better prepare employees

Entertainment PSFK Research Paper Launch: The New Virtual Reality Retail Experience

Here's how leaders from all industry verticals are using virtual reality to upgrade the overall shopping experience, providing customers with immersive and multisensory access to the brand like never before

Food & Beverage The Brands Building Beauty From The Inside Out With Ingestibles

In a wellness-obsessed culture, consumers are increasingly keen to take care of their health for aesthetic reasons as well, something brands from Bobbi Brown to Dirty Lemon are catering to with beauty-enhancing supplements and foods

Fashion & Apparel Jenzy Lets Parents Snap A Photo To Style And Size Kids' Shoes

From PSFK's Back-To-School Deck: Retail Trends report, here's how two leading brands are streamlining busy parents' lives with mobile experiences that locate in-store items and use photos to size kids' wares