Big box retailer Walmart partners with startup Alert Innovation to pilot a first-of-its-kind automated system called The Alphabot in its supercenter in Salem, New Hampshire, dedicated to improving the fulfillment of grocery pickup. Housed in a 20,000-square-foot extension connected to the store, the high-speed system delivers items to sales associates to assemble and deliver orders to customers.
Retailer Walmart expanded its fleet of Bossa Nova in-store bots from 50 to 350, taking time-intensive chores such as scanning shelves to look for out-of-stock items off of human employees’ hands.
How retailers are rethinking their in-store merchandising strategies to more effectively engage shoppers and drive conversions
Grocers are tailoring stores to shoppers’ offline and online grocery shopping preferences, orienting the experience around click-and-collect service while adding a layer of additional offers
Using next-gen mobile apps and integrated tech, these grocery stores are making shopping easier, faster and more intuitive for everyone
How grocery retailers are revamping stores with increased customer service, better technology and experiential activations
Scoop had its heyday in the '90s, but Walmart is now bringing both the label and its designer back as an online-only, fashion-forward collection
How companies are championing diversity and inclusivity by rethinking the employee experience
Companies of every size are implementing on-demand support networks that are able to connect customers to human representatives instead of AI or bots
The world's most innovative brands are creatively employing technologies like AI and facial recognition to drive sales and customer satisfaction along every step of the supply chain
To bring real-world situations to life, workplaces are integrating virtual reality into training as a way to better prepare employees
Here's how leaders from all industry verticals are using virtual reality to upgrade the overall shopping experience, providing customers with immersive and multisensory access to the brand like never before
In a wellness-obsessed culture, consumers are increasingly keen to take care of their health for aesthetic reasons as well, something brands from Bobbi Brown to Dirty Lemon are catering to with beauty-enhancing supplements and foods
From PSFK's Back-To-School Deck: Retail Trends report, here's how two leading brands are streamlining busy parents' lives with mobile experiences that locate in-store items and use photos to size kids' wares