Warehouse

Fashion & Apparel Zappos Retail Outlet Doubles As Fulfillment Center

The shoe and apparel retailer abandoned its outlet brand in favor of opening a location that elevates the warehouse and blends it with the traditional store

Analysis How Retailers Like Sam's Club Repurpose Physical Spaces For Fulfillment & Frictionless Checkout

Retailers are rethinking the use of the physical store, replacing cash wraps with mobile checkout and utilizing excess space for online order fulfillment

Banks, Insurance & Financial Services Seafood Producer Implements SAP Blockchain Tech To Enable Supply Chain Transparency

Consumers of Bumble Bee seafood brand can now scan a QR code to see details on their tuna's journey through the production process, enabling transparency in an industry rife with sustainability controversy

Automotive UPS Online Fulfillment Solution Helps Small Businesses Process Orders Faster

The eFullfillment systems helps smaller retailers by combining the fast shipping consumers demand with scalable inventory management, storing products and delivering them reliably

Delivery & Logistics How Retailers Like Macy's Use Cloud Synthesis To Optimize Consumer Data Intel

In this excerpt from PSFK and Microsoft's Retail Trends Playbook 2020, here's how three brands are implementing cloud synthesis to maximize the benefits of data-based intelligence

Post Purchase Service & Support Walmart, Target Collaborate With FedEx To Offer Autonomous Same-Day Delivery

FedEx is enabling autonomous delivery via robotic vehicles for the brick-and-mortar outposts of the big-box retailers, catering to rising consumer expectations for speedy service

Features Op-Ed: The “Ins-and-Outs” Of The 5G Automated Experience

In an op-ed for PSFK, author Christopher Nurko explores the emerging drivers of value in retail, outlining how 5G technology can help retailers deliver excellent experiences at all stages along the path to purchase

Loyalty & Membership Retail Trends Playbook Excerpt: Making The Case For A Data-First Retail Strategy

As detailed in PSFK & Microsoft's 2020 Retail Trends Playbook, these three key trends explain the benefits of investing in a data-rich infrastructure and how retailers can best implement it

Consumer Goods How JD.com Remains A Leader In Delivery & Logistics Innovation

JD.com, one of China's top retailers, offers flexible delivery and fulfillment options to allow shoppers to choose the one that best meets their in-moment needs

Home How Brands Like Merck Use Data To Enable More Efficient Delivery

As detailed in PSFK's Last-Mile Delivery Debrief, top brands are improving their delivery process by streamlining consumer and inventory data collection and analysis

Interview Interview: How Shipsi Helps Retailers Of All Sizes Compete With Quick Holiday Shipping

Shipsi founder, Chelsie Lee tells PSFK how she helps small businesses and independent retailers offer agile shipping solutions and excellent customer service for holiday shoppers amid rising consumer demand for efficient, seamless experiences

Retail How Retailers Like Alibaba Are Leveraging Local Delivery Services For A Faster Last Mile

Retailers are tapping into communities, using local delivery agents and spaces to enable a more flexible and efficient process

Store Experience & Design Brooks Brothers To Optimize Delivery By Using Stores As Warehouses

The men's apparel brand is aiming to improve its last-mile delivery options by implementing new software to tap the inventory of all of its stores countrywide, shortening delivery time and offering in-store pickup

Shopper Education & Assistance How Brands Like Gap Automate Supply Chains For Greater Efficiency

To keep up with vertically integrated competitors in the DTC space, established brands from Walmart to Kroger are re-evaluating supply chain technology and implementing automation to cut costs and better use employee time