Loyalty & Membership WhatsApp For Business Helps Retailers Stay In Touch With Customers

WhatsApp Business is designed to help smaller companies with fewer resources offer live assistance and chat capabilities

Delivery & Logistics Travel Companies Keep Customers Informed With WhatsApp Messages

With its new Business API, the messaging platform is helping airline and ride-share brands relay urgent, real-time updates to their customers

Automotive WhatsApp Connects Customers In India With Their Insurance Company

Future Generali India Insurance partnered with the messaging app to reduce the hassle of filing claims and purchasing policies

Technology How Companies Are Safeguarding Users Against Data Security Threats

New security methods keep user data safe by making sure it doesn't stay in one place for too long

Retail WhatsApp Targets Businesses With A New App

The popular messaging service is now aiming to help small businesses communicate with their customers

Design WhatsApp Adds Live Location To Keep Track Of Your Friends

The international messaging app allows for users to share their location live, but only in the desired chats

Syndicated How Many Times Can Facebook Keep Cloning Snapchat?

Over the past year, Facebook has been taking on Snapchat by importing its defining features wholesale into the company’s own apps

Food & Beverage Delhi Residents Can Now Order Farm Produce Using WhatsApp

Paalak.in is meant to eliminate the middle-man and increase farmers' profits, while giving shoppers fresh produce delivered to their door

Turn WhatsApp Chats Into A Personalized Book

Startup aims to turn digital conversations into a physical keepsake

Banks, Insurance & Financial Services Moblile Commerce Expert: Why Messaging Apps Are Issuing In A New Era Of Retail

Matt Johnson discusses how mobile messaging commerce is creating a different modality for interaction between retailers and consumers

Advertising Lingerie Brand Gets Intimate With Customers In Holiday Messaging Campaign

Agent Provocateur is offering personalization in a feature called 'Ménage à Trois' for couples to speak with an agent and shop over WhatsApp

Interview Why Augmented Messaging Could Change How We Chat

Cyril Paglino, CEO of Tribe, is developing a new way to communicate that blends video and text

Work Bite-Sized Books for the Supermarket Checkout Line

Mini-reads delivered through WhatsApp take five minutes to consume

Design Smell Your WhatsApp Messages with a Lab Kit

Osmothèque is Jade de Robles Rossdale's procedural kit that enables users to create scents based on a textual message