WhatsApp Business is designed to help smaller companies with fewer resources offer live assistance and chat capabilities

With its new Business API, the messaging platform is helping airline and ride-share brands relay urgent, real-time updates to their customers

Future Generali India Insurance partnered with the messaging app to reduce the hassle of filing claims and purchasing policies

New security methods keep user data safe by making sure it doesn't stay in one place for too long

The popular messaging service is now aiming to help small businesses communicate with their customers

The international messaging app allows for users to share their location live, but only in the desired chats

Over the past year, Facebook has been taking on Snapchat by importing its defining features wholesale into the company’s own apps

Paalak.in is meant to eliminate the middle-man and increase farmers' profits, while giving shoppers fresh produce delivered to their door

Startup aims to turn digital conversations into a physical keepsake

Matt Johnson discusses how mobile messaging commerce is creating a different modality for interaction between retailers and consumers

Agent Provocateur is offering personalization in a feature called 'Ménage à Trois' for couples to speak with an agent and shop over WhatsApp

Cyril Paglino, CEO of Tribe, is developing a new way to communicate that blends video and text

Mini-reads delivered through WhatsApp take five minutes to consume

Osmothèque is Jade de Robles Rossdale's procedural kit that enables users to create scents based on a textual message