Virtual Consults

• Case Study Genesis’ Online Car-Buying Experience Assigns Customers a Personal Advisor
• Analysis How to Level Up Your New Digital Path to Purchase
• Analysis How Automakers Changed Gear As The Car-Buying Journey Drifted
• Case Study Cadillac Live Transfers the One-to-One Showroom Experience to Digital
• Analysis Key Retail Strategies for Tackling 2020’s Unprecedented Holiday Season
• Interview Inside a NoHo Department Store’s Quick Pivot to a Mobile Brick-and-Mortar Journey
• Case Study Joor’s Virtual Passport Provides Global Access to New Collections
• Analysis Building Consumer Confidence in Retail’s New Virtual World
• Case Study Tanger’s Remote Stylists Will Do Customers’ Outlet Shopping for Them
• Analysis Five Digital Selling & Servicing Trends to Borrow from the World of Virtual Home
• Case Study This Skincare Startup’s Hotline Answers Customers’ Texts On-Demand
• Analysis Building a Future-Proof Brand In a Disruptive 2020