PSFK iQ

PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

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  • BILT Incorporated

The award-winning BILT app provides 3D interactive Intelligent Instructions® that are voice & text-guided. Beginning with a product overview, BILT includes tools required, parts included and gently directs the procedure step by step. Tap. Zoom. Rotate. Register the product. Track the warranty. BILT provides the consumer an opportunity to review the product and assign a Net Promoter Score (NPS) corresponding to a star rating. BILT has proven to increase NPS, star ratings, product registrations & brand loyalty while reducing returns, calls to customer support, assembly time & errors. BILT empowers brands with analytics on each product and revolutionizes the way companies connect to their consumers. Manufacturers maintain control of their content; updates to instructions can be made in real time, so they’re never obsolete. BILT supports manufacturers’ efforts to go green by minimizing paper instructions, warranty & registration cards. Download the free BILT app on iOS or Android today.

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