PSFK iQ

PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

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  • Emplifi™ and Go Instore an Emplifi™ Company

Emplifi is the leading unified CX platform that brings marketing, commerce and care together to help businesses close the customer experience gap. More than 7,000 brands, including Delta Air Lines, Mercedes-Benz, Ford Motor Company and McDonalds, rely on Emplifi to provide their customers with outstanding experiences at every touchpoint. Emplifi’s CX platform is made up of three connected clouds – Social Marketing Cloud, Service Cloud and Social Commerce Cloud. For brands and retailers who need faster conversion, Emplifi Social Commerce delivers in-store and online experiences with live-stream shopping via Go Instore; optimizes revenue by easily synchronizing inventory across multiple social shops and profiles; and assists every customer with personalized social customer care; resulting in higher conversion rate, reach and revenue. For more information, visit www.emplifi.io.

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