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  • Qudini

Qudini helps retailers increase profitability and brand relevance by perfectly choreographing their customer experience and store operations. Qudini provides all through solutions for: virtual queue management, store occupancy tracking, in-store and virtual appointments and contactless curbside order pick up.

Qudini’s clients include: Burberry, Pandora, IQOS, Mont Blanc, Selfridges, Levi’s, TJX and Nike.

Qudini solves the following pain points for its customers:

•Improves retention when there is a wait for service

•Drives traffic to store through scheduled appointments

•Analyzes data on every occasion in-store between the door and checkout

•Improves store associate efficiency, productivity and morale

•Helps to better plan resources and use space to reduce operational costs

•Better connects the online and offline experience and sales conversion

Check out these case studies for additional information:

TechnologyRolling out innovative retail choreography solutions to improve customer experience and service

LuxuryUsing queuing and appointment scheduling software to create powerful Covid-19 customer journey

Grocery & Goods Deploying queue management systems to enable seamless support and order collection

  • Nuance Communications Nuance Communications
    Nuance retail solutions provide a conversational omnichannel shopper experience across voice and digital, through self-service or live agents, powered by proven AI and biometric security. They offer consistent, seamless dialogs that leverage prediction and recommendation engines to better personalize the customer journey and meet the elevated expectations of today’s consumers. Nuance delivers easily integrated solutions […]
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